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Every car enthusiast can relate to how difficult it is to get hold of good quality carbon fiber for their automobiles. Eric Rivkind reveals how he saw the gap in the carbon fiber industry and set a goal to revolutionize it.
RW carbon began its operations in 2013. Founded by two automotive enthusiasts, the company knew that there was a huge gap in the industry that needed to be filled. It is because they understood how it was a gamble whenever one set out to buy carbon fiber. One was never sure how to check the quality and fitting after installing carbon fiber parts. Therefore, RW carbon came with a much-needed revolution. The company’s only motive was to allow car enthusiasts to purchase good quality carbon fiber parts that fit well and were in stock for people who needed them.
Now, RW carbon is making waves in the industry. It is because they specialize in every high-end car manufacturer—for example, BMW, Porshe, Tesla, Audi, and Mercedes. The company guarantees that it will offer its customers the best deals they can get, as customer satisfaction is its top priority.
Eric explains that, being a car enthusiast, he knew that many people were selling carbon fiber products. However, they lacked consistency. Therefore, whenever anyone required a product, they had to wait months to get their hands on the desired products. But, the co-owners of RW carbon, Eric and Matt, have worked hard in the automotive industry for 15 years to make their business reliable. So that whenever someone wants to install carbon fiber parts, they know where they have to go to get good quality stuff.
For RW carbon, customer satisfaction is a big deal. The co-founders stated that their business idea originated from customers who sought carbon fiber parts and were not satisfied with the quality they were getting. Therefore, they dived into the industry to focus on this crucial domain of customer satisfaction by working to provide the best customer service. So, among product details and marketing, the team works the hardest to ensure that anyone buying from RW Carbon goes home with a happy heart, knowing they made the best purchase for their automobile.
However, despite making striking deals with the biggest manufacturers of automobiles, their team shows up to work and tries to push the envelope to make their business even better. They are always on their toes regarding marketing, product design, and quality. Other than that, customer care is the top priority at RW Carbon. It is because Eric believes that a Company is only as good as they are with its customers. So, every day – they try to do better when it comes to providing the best customer experience.
In conclusion, the automobile industry was in desperate need of improvement. Therefore, Eric and Matt stepped into the industry with one goal and one focus in their minds. It was to provide people with a guaranteed source of carbon fiber parts, and they have been successful in achieving it. Now, people have a reliable source to purchase carbon fiber parts for their cars – all thanks to Eric Rivkind and his revolutionary company, RW carbon.
