“Business owners should be open to change.” That is one of the key principles driving Ana Riley’s approach to business, and perhaps it’s one of the things that has promoted the growth of her company, Valise Designs.
Valise Designs specializes in custom designs and develops and manufactures promotional items among other things. The company also focuses on imports and manufactures protective covers for machinery, as well as clothing.
Throughout the pandemic, Valise Designs has remained resilient and Ana Riley has been able to adapt to take on new challenges, all while managing her remote team in Asia and the many other responsibilities she has on the go.
So, how has this openness to change helped Ana Riley maintain and grow a sustainable and thriving business?
It all comes down to her ability to welcome new technology, expand networks and forge new collaborative relationships and strategic business partnerships.
Ana Riley’s process starts with a full understanding of her business, its strengths and weaknesses, and the entire structure of the work involved to make it run smoothly.
Some specific items and tactics Riley has implemented to change and enhance her business is the use of new technology and automation where possible. Meanwhile, Riley focuses heavily on the customer experience and ensures that it is always personalized.
By being open to change, she was able to steadily cut costs over time while increasing the overall efficiency and output of her business.
One of the factors that goes into helping her business run smoothly amid its constant transformation is her team.
The team is the backbone of Valise Designs, and according to Ana Riley, “is the lifeblood of the company.”
Riley is one to provide support whenever it is needed and to look at future opportunities for growth and development for her staff.
As a manager and somebody who is working day-to-day in the operations of her business, Ana Riley focuses on the overall management of Valise Designs as well as the account management and logistics.
By working in a hybrid environment as a manager and by playing an active role in her business, Riley is able to integrate new tactics regularly, and she is able to do so quickly and efficiently.
By maintaining an agile business model, Valise Designs continues to grow, and Ana Riley is taking to social platforms and her personal website to share her tips with the world.
To learn more about Ana Riley and to get more information and insights into operations management, you can visit the official website of Ana Riley.