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Setting up a Tebcan profile is one of the best ways for health centres to acquire new patients for their facilities. Tebcan, which is based in Amman, Jordan, has thousands of doctor’s listings and millions of reviews by patients from all over the country. Many respondents on tebcan have enough proof that online reviews are a significant factor to consider when looking for a doctor in Jordan. Previous research has shown that online reviews play a significant role when looking for primary health care physicians.
Why choose Tebcan?
The major reason for choosing Tebcan is its focus on healthcare. Tebcan listing is made for the audience who want to get as much information as possible about healthcare providers before making a medical decision. Part of the journey involves looking at the reviews that the patient in every listing leaves. In addition, Tebcan will help make the patient’s final decision easer by providing a plethora of information. This includes:
- the conditions treated
- Procedures performed
- Types of insurance accepted
- Hospital affiliations
- Degrees and credentials
The rankings on Tebcan also show how often a patient performs specific procedures and treatments on patients. This is dependent on billing claims and is essential in determining whether a patient fits their bill or not.
The best practices for Tebcan listings
Although setting up a Tebcan profile is easy, it becomes tough to manage it on a day-to-day basis. Health practitioners in Jordan can however, follow the steps below to make the process simpler. Health practitioners should:
Add as much information as possible
A quick glimpse over Tebcan shows a lot of important information for anyone looking for a new healthcare option. This is very important as it gives the patients enough information to use when comparing different health practitioners. For example, the profile includes a biography that provides a summary of the physician and their expertise. Therefore, it is advisable for health workers to put as much information as possible on this section. However, they should summarize the information because there is a word limit in this section. Therefore, it is important for physicians to add details about their expertise in specific areas as well as other details on appointments and services.
Look at patient reviews regularly
Healthcare providers should set aside time to check their Tebcan profiles regularly. Doing this allows them to stay on top of every issue that pop up on reviews and use them to find new ways to improve patient experience at the facility. Monitoring the reviews can also help a physician know where they stand in the eyes of their patients.
Tebcan is easy to monitor daily as it only takes a few minutes to complete. When you see positive reviews, you should build on the strengths. On the other hand, physicians should take note of what negative reviewers are saying about their own business.
Respond to the reviews
A medical practitioner in Jordan should take time to respond to patient feedback on Tebcan. This is regardless of whether the review is full of praise or criticism. A polite response will show the patient that the practitioner cares about their views and is willing to make the right improvements on their service delivery.
However, when responding to a negative review, the practitioner needs to ensure that their response is empathetic and rational. The practitioner can apologize and promise to improve things in the future. If the reviewer has a personal issue with the medical centre, it is advisable to offline and resolve it with the patient. That will save the practice from further embarrassment.
About Tebcan
Tebcan is a medical industry review site that covers practitioners and hospitals operating in Jordan. The site has accurate information on physicians and many patients visit it to find specialists of various diseases like psychiatrist, surgeon, neurologist, Endocrinologist, and information about a specific practice,
