The “No Internet Connection” message on your computer’s screen is probably the most frustrating thing ever. In this digital era, maintaining a strong and active internet connection is extremely important because our work and entertainment needs are highly dependent on the internet. Despite having all the right equipment, if you experience slow or no internet availability at all, then the problem might be at your end. So, before you schedule a technical visit with your provider, go through the following tips, and try resolving the issue yourself.
1. Restart Your Modem
It might seem a bit too obvious and simple but this trick works 90% of the time. Simply unplug your modem and router from the electrical socket and wait for five minutes before plugging them back in the socket. This helps reboot the system and clear the cache thus ensuring the equipment can work better. After turning the modem and router back on, check the LED lights to see if your internet is working. If the light is red, this means the internet is still not working.
2. Change the Ethernet Cable
If you have an extra Ethernet cable lying around your house, swap it with the one that is plugged into your router. Cables are prone to damages and if you are using an old one, it might not work properly. So, replace your Ethernet cable and see if you can feel the difference in the speed of your internet. If not, then move to the next trick.
3. Upgrade Your Internet Equipment
You will not be able to enjoy your internet service to its full potential if the equipment you are using is outdated. Sometimes, old modems do not meet the latest Wi-Fi standards, which is why they fail to transmit the required internet speeds. According to IEEE (The Institute of Electrical & Electronics Engineers), five wireless standards work perfectly with a regular internet router. These include 11b / Wi-Fi 1, 11a / Wi-Fi 2, 11g / Wi-Fi 3, 11n / Wi-Fi 4, 11ac / Wi-Fi 5, and 11ax / Wi-Fi 6. You should also consider updating the firmware of your modem. Older versions fail to deliver the required internet speed and bandwidth. In addition, the latest firmware contains better security features as well as fixes to all the bugs that were present in the previous software. So, update your modem and most likely, you will notice a significant change in the speed of your connection.
4. Check for an Internet Outage
You might not be the only one experiencing a period of no internet service. Most providers post an update regarding an internet outage on their website or social media platforms. For instance, Charter Spectrum regularly updates its website so that users do not panic during an outage. So, check for an internet outage in your area by logging on to your provider’s website. You can also get this information by calling your internet provider. However, if you are consistently suffering from internet issues, then it is time to change your internet service provider. For avid internet users, we highly recommend Spectrum Internet as it comes with unlimited data allowance and a complete security suite to keep you protected at all times.
5. Try Connecting Another Device
If the internet is not working on your laptop, try connecting your smartphone to the network. If the connection works fine on your smartphone, then you know that the problem is in your laptop. However, if the internet is not working on any device, then there is something wrong with your service and it is time to call your internet provider.
6. Call Your Internet Service Provider
If all the aforementioned tips failed to work, then you need to call your provider so that they can send a technician who will resolve the issue or help you resolve it remotely. At times, routers and modems fail to communicate with your provider’s network, which results in you having no internet service at all. So, contact your provider and ask them to resolve the problem as soon as they can so that you can resume using your service.
That is all you need to know about fixing your internet connection. Stay tuned to learn more about internet-related problems. In case, you wish to switch your provider, simply enter your zip code and street address on Local Cable Deals, and the website will redirect you to all the top-performing internet plans available in your area. Carefully compare the plans and choose the one that perfectly blends with your needs and requirements.