The Healthcare sector across the world seems to be under immense pressure due to the rise in health care costs. Controlling the escalating cost while improving healthcare quality is the biggest challenge in front of them. One of the certain ways to achieve that by working on the operation management of your organization.
The main key areas where operation management principles can be deployed are Cost analysis, Process analysis, facility design & layout, and Information system development and implementation.
Those hospitals without a mechanism to capture and analyze real-time performance of the processes are prone to face issues in managing operations. Therefore, it becomes important for hospitals to integrate operation management in strategic planning. Being highly experienced in strategic planning and performance optimization, Lecia Scotford shares her views on how managing operations is highly effective in strategic planning.
Planning for any healthcare center would be incomplete without the integration of five operation management principles:
- Cost – To reduce the overall cost of management
- Quality- To provide Quality healthcare services to patients
- Speed- To make things smooth and everything gets faster
- Dependability- To provide the exact services to patient as promised
- Flexibility- The ability to mold Operations in accordance with the need of your organization
Operation Management Can be Integrated into the following areas:
- Process Reengineering
Process Design plays a pivotal role while deploying technologies or using process technologies more efficiently. Process design is how we improve the performance using fundamental rethinking and radical design. Process Design has been proved to be a useful technique in pulling apart clinical and managerial tasks. Lecia Scotford is an assisted CEO and COO in developing long and short-range hospital operations plans. Contact her to know more in brief about hospital strategic planning.
- Technology Management
IT has been the backbone of every organization in every sector, the world is embracing internet and information technologies. Making perfect use of your Technologies is essential to improve the client interface, and reduce the cost of providing quality healthcare. IT is capable enough to improve healthcare in many aspects like Maintaining medical records, communication devices, access to information for both patients and Doctors. Lecia Scotford can guide you well about IT technologies in healthcare.
- Process Flow and Capacity Management
The basic resources required for admission in the hospital include beds, a surgical team, operation theatre, and ICU. What’s important is to coordinate the resources efficiently to manage the capacity of hospitals. Some of the techniques like process mapping and simulation modeling can improve patient flow and reduce the unit cost. It is advisable to analyze the whole care system rather than individual units.
- Measuring Demand & Capacity
Market size plays a vital role while planning or strategizing for healthcare facilities. The Designing of healthcare facilities includes a number of patients, the economic stability of the patient, and the quality of care provided. Integrating fine operations management principles would help your healthcare business flourish well. Lecia Scotford is a healthcare executive she’s known for accessing and implementing dynamic changes in the healthcare sector. She has been helping non-profit and profit improving the efficiency of hospitals by using her experience in strategic planning and operation management.