Why Assertive Communication Matters at Work

You’ve no doubt read that assertive communication is the ideal style for workplace success, but perhaps you don’t know why that’s so.  It can be easy to look past this key factor when you’re worried about staying on top of daily tasks, making inroads with your boss, and finally receiving that promotion you’ve been striving so hard for. 

The truth is, however, that assertive communication is a tool that can help you manage your daily workload and reach your goals with greater ease, whether you’re the boss or an entry-level employee.  Many individuals were trained in passive, passive-aggressive, or aggressive communication styles as children. If you fall into one of those camps, it may feel easier to stick with what you know.  

So why should you make the challenging effort to change your ways?  Read on to learn just a handful of the benefits of assertiveness in the workplace.

  • Decreased Stress: When you practice assertive communication, you chose to actively express your thoughts, needs and desires.  Though you may not always get what you want, you often do simply by asking.  

Even the simple act of stating your words clearly will reduce emotional or psychological stress.  It’s a powerful thing to simply feel heard.

  • Respect Earned & Given: Assertiveness not only increases your self-respect, but it will lift you in the eyes of others.  Confident but kind communication speaks volumes. This method shows others that you won’t be rudely bossed around and that you treat everyone with respectful honesty.

Keep in mind that assertiveness and aggressiveness are not the same.  Assertive people do not brusquely demand compliance or agreement from their office team.  Though aggressive demands may work in the short-term, they lead to poor long-term work relationships.  

  • An Improved Workplace Environment:  Better communication leads to a more comfortable work environment for everyone.  Assertive communicators are open and practice gentle honesty, which helps create a safe space in which sharing thoughts and concerns is encouraged.  

Passive communicators tend to hold their thoughts and feelings inside, which can lead to depression, low self-esteem, passive-aggressive behaviors, and even decreased performance.  On the flip side, aggressive communicators may frighten, demean, or disrespect office staff. Neither option makes for an ideal work environment.  

What we’ve listed here is just the tip of the iceberg.  Assertive communication has far further positive effects – and not just in the workplace.  Though it’s not always easy to get started, the benefits are enormous.

If you’re looking for other ways to improve your business, take the time to learn more about how to validate checking accounts with your business’ payment system selection.  Read all about it (and much more) at AgilePayments.com.  

About RJ Frometa

Head Honcho, Editor in Chief and writer here on VENTS. I don't like walking on the beach, but I love playing the guitar and geeking out about music. I am also a movie maniac and 6 hours sleeper.

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