WHAT QUALITIES DO YOU NEED TO BECOME A HEALTHCARE ADMINISTRATOR?

Healthcare administration is a field that could serve an individual well if chosen as a career choice and pursued with passion. It’s a secured profession with a lot of prospects since healthcare can never go out of business. However, as tempting as this profession sounds, it is equally demanding from individuals who wish to opt for it.

The growing interest in this field has resulted in platforms springing up to accommodate and prepare individuals for this line of work. Programs related to it, such as the online master of health administration, are easily accessible even if you can’t visit institutes. These programs assist people in attempting to progress in healthcare administration by targeting aspects of personality that are a necessity for this job. Here are some qualities that you might need in abundance to become a good healthcare administrator.

  1. LEADERSHIP

Healthcare administration is a field that tests your mettle at every point. Your reactions, approach, way of thinking and handling situations affect everyone working for you in more than one way. This puts you as an administrator in a leading position and requires you to meet the expectations with vigor.

This can be as minor as sorting inventory and assigning staff duties and can get as serious as deciding if approving a life-threatening surgery to save one is a move the hospital should make. Flinching in the face of these situations not only reflects negatively upon you but also chips away at your credibility as a leader. Every time a bad call is made, its repercussions can be evident in the attitude of those working for you. For someone with authority, you have to be able to bear this and still emerge with a fairly clear conscience.

All these actions lay the brickwork of your strong leadership, which later cannot only be seen but even accounted for by those working for you.

  1. FLEXIBILITY

The next most important quality for a healthcare administrator and a leader is flexibility. There are times when you can’t get what you want. You have to learn to compromise with people and situations to get around the problem.

There are times when you have to mark your territory but not every rebellion needs to go unheard. Entertaining and addressing issues of the staff are part of an administrator’s job. One should attempt to reach a point of mutual contention so that neither party feels that they lost something in the deal.

Similarly, when trying to cherry-pick your doctors or cutting funding deals with companies, you should be aware that you don’t always get what you want. Explore all the best available options, but go with what grants you the benefit of collective good in the long-run. Making a slightly less beneficial deal today could lead to generating enormous profits in the future.

For these reasons, a good healthcare administrator never allows just one bad aspect to ruin the entire picture.

  1. Critical Thinking

Hospitals are all-time emergency zones. You can expect to be baffled every once in a while by what comes onto your table. However, you can’t afford to be too absorbed and forget what your primary objective is – effective administration. And to be able to ensure this, you need to be on your toes and come up with instant solutions.

Critical thinking may sound easy when referred to in the third-person, but in the heat of the moment, it becomes a daunting challenge. It’s in your favor to always have a plan. But as a healthcare administrator, you need to realize that the dynamics of this idea are altered. You should have a plan to follow, and you should expect it to go south at any time, in which case, you should be prepared to flush it down the drain and come up with another plan. This is the degree of struggle and dedication it requires for a healthcare administrator to get through their day.

Hence, to elevate that element of flexibility to the next level, an administrator should aim to incorporate their analytical skills and critical thinking into every move they make.

  1. COMMUNICATION

Any administrative profession requires a good command over efficient communication. Being in a position of authority, healthcare administrators need to constantly be in touch with every faction that is associated with the hospital.

Administrators need to handle prospective clients, deal with patient concerns, and tend to their medical staff. All this has to be executed with a professionalism that is reflected in one’s speech. There also exists the responsibility of avoiding any verbal conflict that may lead to worsening relationships.

To maintain all this, expertise in communication is an essential trait for a healthcare administrator.

  1. STERN JUDGEMENT

As a healthcare administrator, there is more than one case where your morality and work ethic is challenged. It can be the consequence of difficult medical choices that you have to make or a result of choosing the course of action that serves in your or the hospital’s best interests. Either way, these choices are imminent.

As a healthcare administrator, you need the capacity to make sound and critical judgments under pressure, even if you want to avoid them. What might help with this decision making is the ability to look at the bigger charity and aim for the greater good. A life-threatening surgery may be the only option for a patient who is considering being euthanized otherwise. Or downsizing the staff is the only option for the hospital to keep itself up and running. Being rational instead of being sentimental is the preferred course of action for an administrator in such situations.

Having a strong sense of morality doesn’t mean that you get to exercise it at your workplace. Judgment should be based on discipline and the hospital’s code of conduct. And no organization, even if it involves healthcare, welcomes loss or critical media reviews.

  1. EXPERIENCE

The most important of all the qualities mentioned is experience. As the saying goes, only after falling can you learn how to walk? Healthcare administrators need to challenge themselves with difficult situations and thought-provoking tasks to improve their abilities and polish their skills.

Enrolling into programs that could assist you to prepare for such circumstances is one way to progress in this field. Leadership, effective communication, relationship building, critical thinking, and excellent decision making are all skills that can be honed by putting them to test. A setup that allows you to exercise all these and makes you more efficient at what you are doing could be the distinguishing factor between mediocrity and excellence. Besides, an experienced employee is always recommended against who is still struggling to adjust to the environment.

For these reasons, the experience is very important for any healthcare administrator. Especially if it’s a permanent career choice and you want to make a name for yourself pursuing it.

CONCLUSION

A healthcare administrator’s life is an ongoing, relentless struggle that can surprise them at any point. Stepping into such a minefield without doing any homework on it is something that no one would advise. Considering that this career choice can make you a lot of money, it certainly is worth researching and educating yourself well about it.

About RJ Frometa

Head Honcho, Editor in Chief and writer here on VENTS. I don't like walking on the beach, but I love playing the guitar and geeking out about music. I am also a movie maniac and 6 hours sleeper.

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