Some things never change about the nature of restaurants, such as customers expecting delicious food in an enjoyable atmosphere. But these days, behind the scenes restaurants are using technology in new ways that help them run their entire operation.
“Employee scheduling software” might not have the same level of name recognition that other tech-driven paradigm shifts have had, but it’s already changing the way restaurants in North America manage their employees. Read on to learn about three ways this cloud-based software can help your restaurant’s managers and employees keep structured and organized.
1. Excellent Schedules, Quickly
Like its name suggests, employee scheduling software is designed to create schedules that respond to the needs of all your staff, and to create them in less time. You can keep your staff organized with staff planning software that not only makes a better schedule, but creates it in up to 80% less time than it would otherwise take.
Staff can let their managers know when they’re able to work and make requests for days off through the app, which managers can approve remotely. This puts an end to hovering over a busy calendar trying to pencil in such information. Your employees will love having more control over their personal lives, and the restaurant will enjoy having its schedule sorted out way sooner in advance.
2. Streamlined Communication
Modern devices keep us connected in powerful ways, but it can be a blessing and a curse: sometimes there are too many messages as work-related email threads go on forever, and communication becomes time-consuming and inefficient. Employee scheduling software is designed to give you the best of both worlds.
There is a group chat for the times when dialogue needs to be two ways, complete with photo and GIF sharing features. Groups can be customized to include only the people who need to be in communication.
When one-way dialogue is needed — for example, when a manager needs to inform all their staff about that day’s lunch special — an announcement feature enables managers to send messages to the team that cannot be responded to.
3. Consult Data and Employees’ Eyes and Ears
Managers can’t keep their restaurant structured and organized unless they know everything going on in their restaurant, and employee scheduling software gives them both hard data as well as reliable first-hand insights from their frontline staff. Manager-facing dashboards present stats clearly, like: labor costs, total sales, and more. These can be customized, so you can track whatever matters to your restaurant.
But to give a complete three-dimensional picture of the restaurant’s operations, there’s also a section where employees can rate and describe each shift in their own words. It’s impossible to manage employees without knowing everything that’s happening, and modern software is designed to give you the truest and fullest picture possible.
To stay in business in today’s competitive climate, restaurants need to do more than serve wonderful food. Thankfully, modern technology helps them respond to modern challenges — restaurant staff, managers, and executives will love the way this software helps operations behind the scenes, so they can focus on what matters most: serving customers delicious meals.