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Finding a medical alert system for your needs

At first glance, most medical alert systems look the same: similar pricing, equipment, and even similar promises are made about their performance. To truly find the best takes a deeper look at the company and their policies and practices. The team at Reviews.com recommends looking into these factors before choosing a system to best suit the needs of your lifestyle or that of a loved one.

No unnecessary equipment or charges. Medical alert systems can be purchased through a home security provider, but this requires the purchase of an entire home security system. For most elders, simply purchasing the medical alert system alone is sufficient for their needs.

Upfront pricing and ordering. Customer service is one of the most important aspects of a medical alert service. The provider’s website should be easy to browse and navigate and should have multiple customer service options including both phone and internet ordering. This way, both the person using the system and their loved ones can communicate with the company and troubleshoot in a way that is convenient and efficient for them.

  • When it comes to pricing, beware hidden fees and confusing pricing. Avoid companies that rarely or never list an actual price for their systems, and check out any asterisked terms to find hidden clauses. For instance, a company that is up-front about having an activation fee is likely more trustworthy than companies that charge it without letting the customer know.

  • Keep an eye out for contracts as well. Companies that look to lock you into an extended contract likely don’t have the flexibility that most families need. Instead, consider going to a provider that offers a month-to-month plan or even a trial period before buying.

Quality Equipment. Each system typically comes with a base unit and either an accompanying pendant or a wristband. The wearable unit should be waterproof. While this isn’t necessarily a given with every unit, it’s important to keep an eye out for. Over 60% of falls occur in the bathroom, so making sure it will function there is key to keeping the wearer safe. There are other features that the wearable piece can offer depending on it’s user’s lifestyle. For those who are on-the-go, built-in GPS capability may be a great option. If falling is a big concern and likely to occur, some units come equipped with fall detection technology.

Base units come in two different styles: landline and cellular. While cellular options rely on cell service to operate, they are less susceptible to being rendered useless because of power outages. If the base unit plugs into the wall, it should come with a battery backup in case of a power outage: a time when you certainly wouldn’t want yourself or a loved one to be unable to call for help.

Easy setup. Unless you’re conducting a full-scale review of all of your options, it’s very hard to compare and contrast the ease-of-setup of your options. You can check out the original article here: https://www.reviews.com/medical-alert-systems/ for insight into the team’s experience testing units hands-on.

Overall, the best medical alert system for your needs will be determined by a variety of factors, many of which are personal and unique to your situation. These considerations can guide you toward the right option for you but always consult with a healthcare provider if you have specific questions.

About RJ Frometa

Head Honcho, Editor in Chief and writer here on VENTS. I don't like walking on the beach, but I love playing the guitar and geeking out about music. I am also a movie maniac and 6 hours sleeper.

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